Lead Dispatcher and Additional Dispatchers

** Now Hiring In:  North Platte

Lead Dispatcher and Additional Dispatchers

Lead Dispatcher
Full time, 40 hours/week, M-F
 
Summary:
Provides essential dispatch communications. Responsible for maintaining effective and efficient communications between the dispatch center, EMS personnel, management, hospitals, nursing homes, patients and the public. The Lead Dispatcher also plays a vital role in upholding the mission, vision, values and customer service standards of Priority Medical.
 
Responsibilities:
Performs duties related to dispatcher, including:
·       Answering emergency and non-emergency telephone requests on a professional level.
·       Obtain/enter call information and dispatch assigned units to emergency and non-emergency situations.
·       Monitors assigned unit’s status, and relay information with on-duty personnel.
·       Records and maintains information on all incoming requests for transports including any quoted prices.
·       Answers incoming calls and provides information for telephone inquiries.
·       Schedule all standby requests, compose/send contracts and invoices.
·       Help with day to day office duties as needed.
·       Proficient with the use of iMac computers, Excel, Word and standard office equipment.
·       Hire, schedule and motivate dispatch team.
 
Must have the ability to:
·       Communicate effectively – written and verbal in English.
·       Maintain confidentiality of records and information. 
·       Effectively multitask by listening, talking and typing at the same time.
·       Track multiple transports and the crews status simultaneously, conduct follow-up as necessary.
·       Performs all other duties and responsibilities as assigned or directed by management.
 
 



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Welcome

Welcome

We provide high quality basic and advanced life support medical transport services. Our local owners and their families live and work in the community and are fully committed to helping our patients.

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Services

You can depend on our highly-trained staff whether you need to be transported locally or over long distances to another high-level medical facility. We provide a range of critical services.

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Clinical Education

View our Clinical Education calendar to see our upcoming courses. We offer a variety of course types, including online classes and EMS courses that are open to the public.

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Priority Medical Transport

2600 West Front Street • North Platte, NE 69101

phone: (308) 221-6912 • fax: (308) 221-6914 • [email protected]

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